| Returns
& Refunds Your satisfaction
is our goal. Try
it on Like you, we are
reasonable. If you think you might like a suit but aren't 100% sure, we
encourage you to order it, try it on (wearing your panties, please), look in a
full length mirror, ask your girlfriend, ask your husband or boyfriend, ask your
cat, then decide for yourself. If you love everything about it, great. If it isn't
quite right for you for whatever reason, please wrap it up right away and
return it. You will receive a full refund as long as we receive it 60 days or
less from the date it was shipped to you.
Don't procrastinate. If we receive the suit
more than 60 days from the date it was shipped to you, there will be a
restocking fee deducted from your refund amount or credit value. For returns
received 60 to 120 days from ship date, 1/3 will be deducted from your
refund amount or exchange credit. If it's more than 120 days, the deduction
is 2/3. Don't procrastinate.
Treat
it right This is important.
If you follow the washing instructions, your suit will
last a long time, keep its color and shape, and be a source of happiness for you.
Be
happy Once in a blue
moon, something is amiss, and a suit fails to live up to your expectations after
trying it on, wearing it, and taking proper care of it. In the rare instances
where this is the case, we would like to have the suit back, please, and we'd
like you to have a new suit in its place. If you prefer a refund, of course,
we will issue one. How
to return Please send
returns back to us via US Post Office Insured Priority Mail. Keep the insurance
receipt in case the package is lost in the mail! Enclose a note including
your e-mail address or a copy of your e-mail order confirmation and order number,
telling us briefly about the problem, and whether you'd like an exchange or a
refund. Send it to us at:
The Clothing Studio, PO Box 8301, Cruz Bay, St. John, USVI 00831
If
you need to contact us about a return
Please do so via
e-mail
custserv@clothingstudio.com
Or by fax 340/
693-8091 Or at our office
340/
776-6210 Authentic
Fitness and The Clothing Studio-both excellent companies Over
and over, through a decade long professional relationship, we have seen that Anne
Cole's parent, Authentic Fitness, is a company we enjoy doing business with--an
excellent company. They produce top quality products, stand behind them, set trends
with their styles, and are completely professional--they do what they say they
will do. They understand and respond to women in the same way that we do. Friendly.
Reasonable. Concerned that you not just tolerate wearing a swimsuit, but that
you actually LIKE it, FEEL GOOD in your swimsuit, and have added CONFIDENCE because
you are wearing it, LOOK FORWARD to putting it on and actually appearing in public
in it, and can genuinely SMILE while you're wearing it. At The Clothing
Studio, and at Authentic Fitness, we believe that when we sell you a swimsuit,
we have a responsibility that it perform to these expectations. The Clothing Studio
has been in business since 1978-more than 20 years. Cole was founded in 1925-almost
80 years ago! Both our companies know that making your satisfaction our highest
priority is good business and sets us apart as companies you can rely on. |